Shipping policy

How we ship

Smaller pieces are packed and boxed by hand. Furniture is delivered by blanket-wrap courier to your door. Shipping is charged per item, calculated at checkout, and includes insurance for the full purchase price.

Rates

Smaller pieces — ceramics, treen, brass, boxes

Service	Rate
Standard (5–10 business days)	$20
Express (2–3 business days)	$45

Paintings, prints and framed work

Service	Rate
Packed and insured (7–14 business days)	$85

Framed work is priced on the size of the carton rather than its weight. A painting weighing a few pounds still requires a large, rigid, well-padded box, and carriers bill on dimensional weight.

Furniture

Furniture is delivered by blanket-wrap courier on regional routes, not by parcel carriers. Rates depend on the size of the piece and the destination. Furniture ships to the contiguous forty-eight states and DC only.

Zone	States	Medium	Large
1	ID, NV, UT, WY	$245	$345
2	AZ, CO, MT, NM, SD	$395	$495
3	AR, CA, IA, IL, KS, LA, MN, MO, ND, NE, OK, OR, TX, WA, WI	$495	$695
4	AL, DC, DE, FL, GA, IN, KY, MD, MI, MS, NC, NJ, NY, OH, PA, SC, TN, VA, WV	$595	$895
5	CT, MA, ME, NH, RI, VT	$695	$1,095

The applicable rate is shown at checkout.

Local pickup — free

Collection from Lehi, Utah is free. Select it at checkout and we will email you to arrange a time. Please bring assistance and a vehicle suitable for the piece. We will help with loading, but the piece becomes your responsibility once it leaves our premises.

Delivery times

	Ready to ship	In transit
Smaller pieces	2–5 business days	5–10 business days
Paintings and framed work	3–7 business days	7–14 business days
Furniture	—	3–6 weeks

Furniture takes weeks rather than days. Blanket-wrap couriers run regional routes and dispatch when they have a full load travelling in your direction, which is what keeps the cost down. Your piece leaves when the route runs, not the day after you order.

We will email you when your order is confirmed and again when it ships. Furniture shipments include courier contact details so you can arrange a delivery window directly.

Furniture delivery

Delivery is to your door. The courier will bring the piece to the threshold of your home. They cannot carry it upstairs, position it in a room, unwrap it, or remove packing materials. Please arrange assistance for anything beyond the doorway.

Measure before you order. Every listing includes dimensions. Check them against your doorways, hallways, stairwells and the intended location. Return shipping on furniture is not a cost we can absorb.

Be contactable. Couriers deliver several orders per route and schedules shift with weather and traffic. They will contact you to arrange a window. If nobody is present at the agreed time and redelivery is required, the courier's redelivery charge is passed on.

Additional access costs — ferry crossings, tolls, or remote-area surcharges — are the buyer's responsibility where a carrier applies them. We will tell you before anything ships.

Where we ship

We ship within the United States only.

Smaller pieces and framed work ship to all fifty states, including Alaska and Hawaii, as well as Puerto Rico, Guam, the US Virgin Islands and APO/FPO/DPO addresses. Allow additional transit time for destinations off the mainland.

Furniture ships to the contiguous forty-eight states and the District of Columbia. Blanket-wrap couriers run road routes and cannot cross water.

We do not ship internationally.

If something arrives damaged

Every shipment is insured for its full purchase price.

Report damage within 48 hours of delivery. Email hello@fife-antiques.com with:

photographs of the outside of the box or wrapping, from every side, taken before unpacking is completed
photographs of the damage itself
photographs of the interior packing material

Carriers require this evidence to settle a claim, and it is very difficult to recover anything without it. Keep all packaging until the claim is resolved.

We will handle the claim with the carrier and resolve it with you.

While a piece is with a carrier

Once a piece has been collected by a courier or carrier, it is in their custody. We will pursue claims and escalate on your behalf, but we cannot accept liability for delays, mishandling or loss occurring in transit beyond the insurance carried on the shipment.